支持中心
番茄钟、应用屏蔽和提醒事项的使用帮助。
English below ↓如何开始专注?
在专注准备页选择 15–120 分钟和屏蔽范围。首次使用先点击“先去授权”,完成系统屏幕使用时间授权后,再点击“开始专注”。
选中了 App,为什么仍然能打开?
先检查系统屏幕使用时间授权,并在屏蔽范围中重新确认具体 App 的选择。iOS 的“始终允许”和必要系统服务可能影响屏蔽效果。类别屏蔽与具体 App 选择的效果可能不同;App 不会锁定整台手机,也不保证屏蔽电话等系统功能。
怎样提前结束?
倒计时页面点击“提前结束”,选择激励视频或晃动挑战。晃动需要在 30 秒内完成 100 次有效晃动;提前结束保留已经专注的时间,但不计入自然完成次数。当前版本使用 Google 官方测试广告;视频加载失败时可重试或改用晃动。
提醒事项没有显示或无法保存?
在“其他功能 → 提醒事项 → 系统连接”检查权限及勾选的列表。创建或编辑需要可写的系统列表;重复提醒请在 Apple 提醒事项中编辑。保存失败时页面会保留修改并显示原因。App 被关闭后不持续监听系统变化,重新打开或手动刷新可同步。
提醒事项和日历会被修改吗?
在拖延锁中保存、完成或删除已连接的提醒,会同步修改对应系统提醒。任务的本地时间安排不会创建系统日历事件。系统账户是否通过 iCloud 同步由你的系统设置决定。
权限与数据如何管理?
可在 iOS 设置中管理屏幕使用时间、提醒事项、日历和通知权限。移除权限会影响相关功能。卸载 App 会移除本机 App 数据;系统提醒事项属于系统账户,不会因为卸载拖延锁而自动删除。详见隐私政策。
联系我们
邮件:support@mxoxl.com。请提供 App 版本、iOS 版本、设备型号和复现步骤;屏蔽问题请注明屏蔽模式及是否设为“始终允许”。请勿发送私人任务、备注或账户密码。
DelayLock Support
The app interface is currently in Simplified Chinese. These pages provide help in Chinese and English.
Start a focus session
Choose 15–120 minutes and a blocking scope. Tap “先去授权” to grant Screen Time permission, then tap “开始专注” to start.
A selected app is still accessible
Check Screen Time authorization and confirm the individual app selection again. iOS Always Allowed settings and essential system services can affect blocking. Category rules and individual selections can behave differently. DelayLock does not lock the entire device or guarantee blocking of Phone and other system functions.
End a session early
Tap “提前结束” and choose a rewarded video or the shake challenge. The challenge requires 100 valid shakes within 30 seconds. Early exits retain elapsed focus time but do not count as completed sessions. The current version uses official Google test ads. If loading fails, retry or use the shake challenge.
Reminders and calendars
Open “其他功能 → 提醒事项 → 系统连接” to check permissions and selected lists. Saving requires a writable system list; edit recurring reminders in Apple Reminders. Changes, completion, and deletion of connected reminders affect their system counterparts. Local task schedules do not create system calendar events. Reopen or refresh the app to sync changes; the app does not continuously listen after it is closed.
Permissions and local data
Manage Screen Time, Reminders, Calendar, and Notifications permissions in iOS Settings. Uninstalling removes local app data but does not automatically delete reminders from your system accounts. Read the Privacy Policy.
Contact
Email support@mxoxl.com with your device model, iOS version, app version, and reproduction steps. For blocking issues, include the blocking scope and Always Allowed setting. Do not send private tasks, notes, or passwords.